Robots are already working in some hotels, with more are popping up. The Henn-na Hotel in Sasebo, Japan is run entirely by robots, and they even have a robot resembling a dinosaur. However, its not only the Japense that have robots in their hotels, but so does a Marriott Hotel in Ghent, Belgium. They have a humanoid robot named Mario who has been greeting guests in 19 different languages, guarding the buffet since June of 2015, and will soon be able to order taxis. A Hilton hotel in Virginia had a robot take up the concierge, and last year Royal Caribbean installed robot cocktail mixing robots to their cruise ships.
Oxford University's Carl Benedikt Frey has ranked jobs on the likelihood of them becoming computerized. He was ranked recreational therapist to be on the safe scale, while tour guides' jobs will be in danger. According to information gathered by Travelzoo, a US online booking company, nearly 2/3 out of 6,000 travelers globally said that they would be at ease with the idea of being looked after by machines on their travels. The European president of Travelzoo, Richard Singer, said that he welcomes the swiftly advancing day when apps and machines will get us from lobby to room without the, "service inconsistencies," of humans, yet that it will still be worth ensuring that hotels have that personal touch.
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